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Negotiations -
Strategies + Tactics
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When it comes to software acquisitions or other enterprise technology negotiations, why in the world would you want to identify a BATNA -- a "Best Alternative To a Negotiated Agreement"?
Because, if you don't, you will pay the absolute top price for your technology-related goods and services. In fact, the wise negotiator--the effective technology asset manager--has more than one BATNA. Essentially, what we're discussing here is the simple concept of having more than one choice of goods or serivce. If you have alternatives--and if you are willing to step away from your primary choice to one of those alternatives--you are going to discover a whole new side to effective negotiations. Read on for a few basic first steps.
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Blog -
Alan's Blog
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The Digital Millennium Copyright Act (DMCA) is one key reason the business technology consumer winds up with so many defective operating systems and software. (Check out the c\net article and my comments HERE). DMCA prohibits anyone other than the copyright holder to by-pass the security code of copyrighted products, even for the purpose of conducting research into, and revealing, defective code.
Consider this: How much does it cost you each and every single year to patch, fix, and "update"
operating systems and products on your computers--products you purchased under the belief that they were genuinely ready for release? If you are not
keeping track of this dollar amount, I suggest you begin doing so immediately. In terms of invisible IT losses, you are in for a very unpleasant
surprise.
Think about this for a moment. No wait: Spend some serious time defining the problem and totaling up your associated costs. Consider how much you lose when technicians have to make themselves thoroughly familiar with a given defect and the patch, repair, update procedure. Consider how much user and technician productivity time is lost by employees while the patch is applied. If the defect opened your company to malicious code, how much did the entire event cost you? How much over a one year period? How about over three years? Five? Is the money piling up?
Before you wander off, you might also want to consider the average life cycle of the typical software product or operating system your company uses. If you are not monitoring the significant hidden costs relating to patch management, your software asset management processes are not complete, nor acurrate. i.e. You're losing big money.
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