SAM Process
Software Warranties? You Don't Need No Stinking Warranties! Print E-mail
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Guess what? The warranties for the operating systems and software that you depend on for your livelihood most likely cover essentially nothing. That means the products you paid big money for do not have to actually do anything. They don't have to be compatible with hardware or free of defects and viruses. They can contain known code defects—even internal copyright violations and trap doors. In fact, in some states, these products don't even have to work! The warranties for operating systems and software represent some of the most astounding bits of contractual sharp practices that we business technology consumers have ever permitted to ooze past our collective noses. In this Knowledge Briefing, Alan Plastow excerpts the standard “DISCLAIMER OF WARRANTY” from many common license agreements and discusses how easily you manage to lose your rights.

Have you ever actually read a license agreement? This series of Knowledge Briefings takes a close look at licensing sharp practices and maybe even a few not-so-sharp ones. The clauses we discuss are from many of the actual license agreements to which you or your employees have probably legally bound your corporation. No matter what your company size, licensing documents represent a serious risk to your operations, your reputation, even your livelihood. Throughout the briefing, we provide a commentary about the risks and possible resolutions to the series of clauses we discuss. Let us know what you think.

The full text to this material can be found inside the members’ section: Knowledge Briefings, entitled “When Warranties are Without Warrant!” Sign in—it’s free and the value is becoming more incredible every week.

 
ISO Announces Software Asset Management Standards Print E-mail
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Frankly, Scarlet, “It’s about time!”

On May 8th, 2006 the International Organization for Standards (ISO) announced that it had established standards for Software Asset Management. Naturally, these new standards can be costly to learn and even more costly to implement. As usual, a wide selection of training consultants will be on the band wagon to "help you" implement.

But, here's the rub: The majority of small- to middle-sized businesses simply will not gain enough value out of the standards to justify the expense.

However, you'll still want to read this article! It is definitely an important milestone to any corporation or technology asset manager--provided you understand that the concept and process are of substantially more value than the comprehensive detailing.

 


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