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The Product Functionality Game |
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Do your agreements with suppliers clearly define the functionality that you expect the product to fulfill? I can tell you right now: they don't. In fact, if you read the agreement (few consumers do) you will discover a clause that clearly states: "Not warranted to meet customer requirements..." And that is just for starters. Want to know more? Read the Requirements Briefing in the members section. The answers are there and the price (FREE) is right.
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